Privacy Policy
How REMI INTELLIGENCE LTD collects, uses and protects your personal information.
1. Introduction
REMI INTELLIGENCE LTD ("we", "us" or "our") provides AI-powered business resources, templates and digital tools. This Privacy Policy explains what personal information we collect when you visit our website or purchase our products, how we use that information, and the rights you have over it.
We are committed to handling your data responsibly and transparently. By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We collect only the information we need to deliver our digital products and support your purchase. This includes:
- Your first name and last name.
- Your email address, used to deliver your products and respond to support requests.
- Your country, used for order records and regional compliance.
- Order details, such as the products you purchased and the date of purchase.
Payment details are handled directly by PayPal. We do not see, process or store your full card numbers on our systems.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver the digital products you have purchased and provide instant access.
- To provide customer support and respond to your questions.
- To improve our services, content and overall customer experience.
- To meet our legal, accounting and regulatory obligations.
4. Payment Processing
All payments on our website are processed securely by PayPal. When you complete a purchase, your payment information is collected and handled by PayPal under their own privacy policy and security standards. We receive confirmation of your order but never store your card details.
5. Cookies and Local Storage
This site uses your browser's localStorage to remember content settings and preferences so the experience works smoothly on return visits. We may also use basic analytics to understand how visitors use the site and to improve it. We do not use this information to identify you personally, and you can clear local storage at any time through your browser settings.
6. How We Share Information
We do not sell your personal data. We share information only with trusted service providers who help us operate our business, and only to the extent needed to deliver our services. These include:
- PayPal, for secure payment processing.
- Service providers that help us deliver products, send transactional emails or maintain our website.
- Authorities or advisers where we are legally required to disclose information.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. Payment data is protected by PayPal's secure infrastructure. While no method of transmission over the internet is completely secure, we work to safeguard the information we hold.
8. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including delivering your products, providing support and meeting legal, tax and accounting requirements. When data is no longer needed, we securely delete or anonymise it.
9. Your Rights
In line with the GDPR and UK GDPR, you have rights over your personal data, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data where appropriate.
- The right to object to or restrict certain processing of your data.
To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by law.
10. International Data Transfers
Some of the service providers we work with, including PayPal, may process data outside your country or region. Where personal data is transferred internationally, we take steps to ensure it remains protected by appropriate safeguards consistent with applicable data protection laws.
11. Children
Our website and services are not directed to anyone under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at {{COMPANY_EMAIL}}. We are happy to help.